DELL PRODUCT STORAGE RESIDENT (621) - VIRGINIA - URGENT
Job Number: 621
Job Title: DELL PRODUCT STORAGE RESIDENT (621) - VIRGINIA - URGENT
Job Type: Full-time
Clearance Level: Top secret
Work Arrangement: On-site
Job Location: Quantico VA
Salary: Depending on experience
Background
- Monitor and manage Dell EMC storage systems (e.g., Data Domain, Unity XT, VxRail
- Respond to incidents and service requests related to storage infrastructure
- Perform routine health checks, capacity planning, and performance analysis
- Provide hands-on support for storage-related issues
- Collaborate with Dell support and customer teams to resolve complex problems
- Assist with storage migrations, expansions, and disaster recovery testing
- Participate in change control processes and maintain accurate documentation
- Recommend improvements and best practices based on Dell standards
- Share technical knowledge and train customer staff on Dell storage tools and procedures
Requirements
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
- 5+ years of experience in enterprise storage administration
- Expertise in Dell EMC storage platforms and SAN/NAS environments
Preferred
- Familiarity with ITIL processes and enterprise service management
- Strong communication and customer service skills
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