COMPUTER USER SUPPORT SPECIALIST JR (411) - CALIFORNIA - URGENT
Job Number: 411
Job Title: COMPUTER USER SUPPORT SPECIALIST JR (411) - CALIFORNIA - URGENT
Job Type: Full-time
Clearance Level: Secret
Work Arrangement: On-site
Job Location: CA China Lake
Salary: 50K -60K
Background
- Provide technical assistance to computer users
- Answer questions or resolve computer problems for clients in person, or via telephone or electronically
- May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
- Responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions
- Monitor computer system performance to ensure proper operation
- Provide technical support for software maintenance or use
- Resolve computer software problems
- Install software and test computer software performance
- Train others in computer interface software use
Requirements
- Over 2 years of experience performing the duties described in the Functional Description and Responsibilities
- Excellent communication and interpersonal skills—verbal, non-verbal, written, and listening—for staff, customer and organizational level communications, both formal and informal
- Ability to work independently; self-starter
Preferred
- Working knowledge and use of Microsoft Office suite programs, MS Word, Excel, Access, PowerPoint, and SharePoint
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